One of our clients – we'll call her Linda – got a job offer from a global oil & gas company last week. Her hiring manager, Jack, left a voicemail message to tell Linda that an offer letter was on its way. Next came an email message from the company's recruiter, sharing the same news.
Finally, a Fedex package arrived in the mail with the hard copy of Linda's offer letter.
"Gotta be honest, I didn't love the process right at the end," Linda told me.
"Jack called to say the offer was coming. Sarah Jane in HR sent an email message with the same news. Then the offer arrived – but nobody ever talked to me about what would be in it. They just sent it and told me it was coming, and they both used asynchronous means to convey the news, kind of a weenie move if you ask me."
Read more here.